Gijima Holdings Recruitment 2023/2024

Business Unit: Sales:  Connected Customer – Voice

LOCATION:

Gauteng/Cape Town

PURPOSE

Responsible for selling the designated Connected Customer: Voice products and agreed bundled solutions into their designated territories.

FORMAL EDUCATION:

• Grade 12 (NQF 4) and Tertiary qualification in Sales and Marketing (NQF 5)
• Tertiary qualification in Business Management (NQF 6) (advantageous)

EXPERIENCE:

• 2 years experience in pre-sales and/or selling industry vertical
• 5 years experience in selling ICT solutions with consistent target achievement

TECHNICAL / LEGAL CERTIFICATION

• Relevant OEM Sales Certification

• Relevant Product and Solution Certification
• Drivers License

RESPONSIBILITIES:

FINANCIAL PERSPECTIVE

Hunting

• Cold calling, lead generation, cross sell and identifying new customers

Forecasting

• Updated opportunity list with values and accurate capturing of deal information into relevant system on a weekly basis

Closing of deals

• Coordination of bids, delivering bids, conduct presentations (e.g. on business case) and negotiating contract

Utilisation

• Maintain acceptable billability ratio Manage tools of trade
• Reduce operational expenses

Manage operational expenses

• Reduce operational expenses CUSTOMER PERSPECTIVE

Needs analysis

• Client visits, conducting requirement assessments, proper questioning, facilitating workshops and engaging with original equipment manufacturer (OEM)

Deliver customer service

• Resolve query for the customer. Conduct client meetings. Communicate effectively and professionally (verbal, non-verbal and written)

INTERNAL PERSPECTIVE

Sales pipeline management

• Maintain the Salesforce tool in terms of coverage, pipeline management and data quality. Process compliance and improvement
• Study and adhere to the mapped processes published on the ECM for allocated area and create or improve allocated processes.

Business proposals and RFQ’s

• Adherence to client requirements (including audit requirements), set templates, stakeholder engagement (internal and vendors), logging of bids and calculating correct pricing.

Provide operational input into account plan

• Create all relevant opportunity development plans.

LEARNING AND GROWTH PERSPECTIVE

Talent database

• Ensure CV updated and remains current on talent management system.

Execute personal development plan (PDP)

• Participate in activities as described in personal development plan.

Knowledge sharing

• Participate in opportunities for knowledge sharing within the team and relevant communities of practice (COP’s)