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Defy Appliances (Pty) Ltd Recruitment 2023/2024

Applications are invited from interested and suitably qualified candidates for Defy Appliances (Pty) Ltd Recruitment 2023/2024.


Defy Appliances is a South African manufacturing company and is the largest manufacturer and distributor of major domestic appliances in Southern Africa.


We are recruiting to fill the following position below:

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Job Title: Manager Quality Assurance


We are currently recruiting for a Manager quality assurance to join our dynamic team.


Key Responsibilities

  • Develop, implement, and maintain a robust Quality Management System that aligns with industry best practices and applicable regulations.
  • Ensure compliance with relevant quality standards, or other industry-specific certifications.
  • Lead and mentor a team of quality assurance analysts and specialists
  • Set performance goals, provide regular feedback, and conduct performance evaluations.
  • Foster a positive and collaborative work environment that encourages professional growth and development.
  • Ensure that Warranty Cost & Service call Rate Targets are met as per Objectives and Targets
  • Establish and execute quality control processes, including product inspection, testing, and validation.
  • Implement effective quality control procedures to identify and address defects or deviations from specifications.
  • Continuously review and improve existing quality assurance processes to enhance efficiency and effectiveness.
  • Work strongly with Cross Functional Manufacturing Teams in ensuring Scrap limits are not exceeded
  • Identify root causes of quality issues and work with relevant teams to implement corrective and preventive actions.
  • Collaborate with internal and external auditors to ensure adherence to quality standards and regulatory requirements.
  • Lead quality audits, ensuring proper documentation and follow-up on identified non-conformities.
  • Assess potential risks related to product quality, safety, and regulatory compliance.
  • Develop and implement risk mitigation plans to prevent quality-related issues.
  • Conduct training programs to educate employees on quality standards, processes, and best practices
  • Ensure that the workforce is knowledgeable and compliant with quality-related policies and procedures.
  • Analyse quality metrics and trends to identify areas for improvement and report findings to senior management.
  • Inculcate and drive continued efforts in ensuring a culture built on the 6 Sigma methodology
  • Generate regular quality assurance reports to track performance and communicate results
  • Collaborate with procurement and vendor management teams to evaluate and qualify suppliers based on quality criteria
  • Monitor and assess supplier performance, ensuring adherence to quality standards and contractual obligations
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Minimum Requirements

  • Bachelor’s Degree in Engineering, Quality or related field.
  • Experience in Quality Assurance Systems.
  • Strong knowledge of quality management systems, industry standards, and regulatory requirements.
  • Certification in quality management.

Package & Remuneration



How to Apply

Interested applicants should kindly visit the website to apply.