Jobs
Browns Jewellers Recruitment 2023/2024
Applications are invited from interested and suitably qualified candidates for Browns Jewellers Recruitment 2023/2024.
We are recruiting to fill the following position below:
Page Contents
Job Title: Service Desk Analyst
Introduction
We have a great job opportunity for an IT and Helpdesk Support Technician to join our team in Craighall, Johannesburg.
If you have two years or more experience in helpdesk support, this job could be perfect for you! We have a great job opportunity for an IT and Helpdesk Support Technician to join our team in Craighall, Johannesburg.
If you have two years or more experience in helpdesk support, this job could be perfect for you!
Duties & Responsibilities
• First-line organization-wide support
• Remote or on-site support that may include traveling
• Network and Security support
• Build, configure, and repair computer hardware and other devices
• Troubleshoot to determine the best solution based on a problem presented by a user
• Installation and configuration processes
• Windows Enterprise Environment Experience
• Installing and configuration of Windows 8, 10
Desired Experience & Qualification
• 2 years or more industry experience
• network and security infrastructure knowledge– cisco, hp, unifi, Fortinet, and other brands as required.
• firewall and ids/ips rules, ACLS, VLANs with 802.1 x. various vpn protocols.
Windows enterprise environment – physical and virtual (hyper-v), server 2008, 2012, 2016, active directory, DNS, DHCP, ad certificate services, ldaps+radius
• qualifications in a+, n+ / ccna, mcsa, ccna cybercops / security+ / cysa+ (or other relevant qualification)
• technical knowledge of computers, operating systems, and widely used computer applications
• ability to learn and support third-party applications
• good understanding of ms office suite of applications
• knowledge of macOS, ipados, and ios.
How to Apply
Interested applicants should kindly visit the company website to get more details and submit the application(s).