Jobs
Adapt IT Holdings Limited Recruitment 2023/2024
Applications are invited from interested and suitably qualified candidates for Corruseal Group Recruitment 2023/2024.
Adapt IT Holdings Proprietary Limited (Adapt IT) is a South African company and a member of Volaris Group Inc. – a subsidiary of Constellation Software Inc.
We are recruiting to fill the following position below:
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Job Title: Desktop Support Engineer
We are hiring a Desktop Support Engineer to be based at our Cape Town Campus.
Duties & Responsibilities
Assist staff with installation, configuration and ongoing usability of desktops, laptops, peripheral equipment, and software complying with given standards and guidelines.
Participate in varied computer platforms in multi-layered client-server environments. Train and guide staff hardware and software usage. Participate in important technological department projects and perform problem diagnosis of network and desktop environment under IT Management direction
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Participate in varied computer platforms in multi-layered client-server environments. Train and guide staff hardware and software usage. Participate in important technological department projects and perform problem diagnosis of network and desktop environment under IT Management direction
Primary Responsibilities of the Role:
- Update and maintain computer inventory and surplus equipment. Maintain and resolve issues on LAN/WAN, VoIP telephone, Biometric, Video systems, and other computing equipment.
- Ensure desktop computers interconnect seamlessly with diverse systems.
- Interact with vendor support contacts to resolve technical problems with desktop computing equipment and software.
- Recommend and implement upgrades on systems to ensure longevity.
- Assess functional needs to determine system purchase specifications.
- Identify and repair hardware and network connectivity issues.
- Establish VPN access for all remote users.
- Assist in technical upgrading and maintaining of entire desktop systems.
- Support in testing and deployment of new applications and systems.
Desired Experience & Qualification
- 2- 4 years of practical service delivery experience in the IT industry; as an IT support or desktop support technician.
- Grade 12/ Matric Certificate
- CompTIA A or equivalent
- CompTIA N or equivalent
- ITIL Foundation
- MCP or equivalent
- MCSE, MCSA Windows 10, MCSA 365 or equivalent.
How to Apply
Interested applicants should kindly visit the company website to get more details and submit the application(s).