SEDA ICT Technical Support Services Internships 2023

• Stipend: R5000.00 per month

MAIN PURPOSE OF THE JOB

To gain practical knowledge and experience in providing technical support services for Seda hardware, software, telephony, backup, and business application systems.

KEY PERFORMANCE AREAS

• Provide technical support service for customers on hardware, software, network, telephony and operating system
• Participate in ICT strategic initiatives in line with Seda ICT strategic plan

• Install and maintain approved software and hardware connecting users to networks and providing initial training
• Coordinate ICT Support Service procurement activities

REQUIRED MINIMUM EDUCATION

• Matric (NQF Level 4) and a Diploma (NQF Level 5/ 12 months certificate) in Information and Communication Technology coupled
• A+ and N+ and Microsoft Certification will be an added advantage

REQUIRED MINIMUM EXPERIENCE

• No work experience is required.

CRITICAL COMPETENCIES

❖ Analytical ❖ Problem-Solving & Decision-Making ❖ Planning & Organising ❖ Performance Driven ❖ Administrative Diligence

❖ Team Work ❖ Adaptability & Flexibility ❖ Policy Adherence ❖ Basic Computer Skills ❖ Financial Acumen ❖ Office Management

It is the organization’s intention to promote equity and representativity in terms of race, gender, and people living with disability as per the set numerical targets contained in the organizational Employment Equity Plan (EE Plan).

To ensure compliance and successful implementation of the EE Plan, all applicants should indicate their race, gender, and disability status in their curriculum vitae (CV).

Previously Disadvantaged Individuals are encouraged to APPLY. The appointment of candidates is subject to the verification of all their credentials (employment history, educational, financial, criminal, and any other checks as may be necessary).