Applications are invited from interested and suitably qualified candidates for Prosoft IT (Pty) Ltd Recruitment 2023/2024.
Prosoft IT (Pty) Ltd is a reputable firm in South Africa.
We are recruiting to fill the following position below:
Job Title: Dynamics 365 F&O CE Consultant
Prosoft IT (Pty) Ltd is seeking a dynamic and talented individual to join our team. We are a leading software development company known for our commitment to excellence, innovation, and customer satisfaction. As we continue to grow and expand our operations, we are looking for a passionate and motivated individual who shares our vision and can contribute to our ongoing success.
Duties & Responsibilities
- Collaborate with clients to understand their business objectives, challenges, and specific requirements related to customer engagement, sales, marketing, or service.
- Conduct in-depth analysis of existing processes and systems to identify areas for improvement and optimization.
- Design tailored solutions using Dynamics 365 CE to address the client’s business needs. This may involve customizing the platform, creating workflows, and defining data structures.
- Develop detailed system architecture and design documentation.
- Configure Dynamics 365 CE to align with the client’s business processes and requirements, including setting up entities, fields, forms, views, and business rules.
- Implement customizations when standard configurations do not meet specific needs, which may involve creating custom entities, workflows, and plugins.
- Plan and execute data migration strategies, ensuring a smooth transition from legacy systems to Dynamics 365 CE.
- Validate data quality and accuracy after migration.
- Integrate Dynamics 365 CE with other systems and applications, such as ERP systems, email platforms, and third-party plugins.
- Implement middleware solutions or connectors to facilitate data exchange.
- Provide training sessions and workshops for client teams to ensure they can effectively use Dynamics 365 CE.
- Create training materials and documentation for end-users.
- Develop and execute test plans to validate that the configured Dynamics 365 CE solution meets the specified requirements.
- Identify and resolve any issues or bugs in the system.
- Manage project timelines, budgets, and resources to ensure the successful implementation of Dynamics 365 CE solutions.
- Communicate project progress and risks to clients and stakeholders.
- Create and maintain documentation for system configurations, customizations, and workflows.
- Prepare user manuals and training materials.
- Offer ongoing support to clients after the Dynamics 365 CE solution is live, addressing any issues or changes required.
- Monitor system performance and make adjustments as needed.
- Stay up-to-date with the latest features and updates in Dynamics 365 CE and related Microsoft technologies.
Desired Experience & Qualification
Bachelor’s degree in a relevant field such as business, computer science, information technology, or a related discipline is often preferred but not always required.
Dynamics 365 Certification (Advantageous)
- Microsoft Certified: Dynamics 365 Fundamentals
- Microsoft Certified: Dynamics 365 Customer Engagement Core
- Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate
- Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate
- Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate
- Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate
Technical ical Skillset
- Proficiency in working with Dynamics 365 CE, including configuring, customizing, and administering the platform.
- Knowledge of Microsoft Power Platform components (Power Apps, Power Automate, Power BI) that integrate with Dynamics 365 CE.
- Experience with data migration and integration tools.