Jobs
Mahlatini Luxury Travel Recruitment 2023/2024
Applications are invited from interested and suitably qualified candidates for Mahlatini Luxury Travel Recruitment 2023/2024.
Mahlatini Luxury Travel is an established, award-winning tour operator leading the way in our luxury safari travel specialist field. We create memorable travel experiences to Africa and the Indian Ocean for a high-end, international client base. Reflecting our exceptional service levels, a reputation for expertise and a commitment to responsible tourism we are World Travel Award’s ‘Leading Sustainable Tour Operator, 2022’. Mahlatini has offices in the UK and South Africa.
We are recruiting to fill the following position below:
Page Contents
Job Title: Operations Expert
Duties & Responsibilities
- Work with Travel Experts to ensure confirmed client itineraries are accurate and error-free
- Liaise with suppliers to confirm client bookings
- Complete client travel documentation ensuring information provided is up-to-date, factually correct and in-keeping with the Mahlatini brand
- Work with Travel Experts and suppliers to enhance clients’ experience during their trip
- Keep up-to-date with travel regulations for Mahlatini’s destinations
- Support new product launches
- Deal with incoming queries and client feedback in a timely manner including problem-solving
- Support the Operations Manager and Sales Team Leaders to ensure an efficient operation
- Assist sales team during peak times
- Manage office supplies
- Any other duties as required
Desired Experience & Qualification
Essential:
- A demonstrable passion for travel
- Experience in the travel industry
- Strong organization and time management skills
- Advanced levels of IT literacy
- Excellent communication skills, both written and verbal
- Strong attention to detail
- Passionate about customer service
- Able to build relationships with purpose
- Able to appropriately represent the Mahlatini brand
Desired:
- Knowledge of Africa and the Indian Ocean Islands
- GDS/flight operating systems
Personal Attributes
- Enjoy working in a fast paced and collaborative environment
- Committed to responsible tourism
- Strong “One Team” ethic
Package & Remuneration
- R25 000 Cost to the company
- Health care contribution
- Group life cover
- Flexible, hybrid working (after successful completion of a 6-month probationary period)
- Structured training and continuous professional development
- Attractive long-service benefits
Interested?
Full training will be provided for the successful candidate.
How to Apply
Interested applicants should kindly visit the company website for more details and submit the application(s).