Jobs
Cre8work Recruitment 2023/2024
Applications are invited from interested and suitably qualified candidates for Cre8work Recruitment 2023/2024.
Located in the heart of Edenvale in Johannesburg, Cre8work is on a mission to inspire companies in South Africa to think differently about the way they conduct business and transform their approach to legislative compliance. As a Human Resource and staffing solutions company.
We are recruiting to fill the following position below:
Job Title: IT Technician
General
Ensure all IT systems are operational, proactively maintained, and configured optimally. Support all customers (IT Users) to ensure they can access the required IT environments. Execute technology projects required by the business and ensure IT Infrastructure is aligned
Requirements
- Gr12 with A+, N+, S+ and Server+
- 3 years + of experience in the IT industry
- Extensive knowledge of computer and server setup and maintenance
- Knowledge of LAN, WAN, and wireless networks
- Basic project management
- Effective communication skills
- Able to work under pressure
- Ability to troubleshoot complex software and hardware issues
- Knowledge of databases and networking security systems
- Strong customer service ethic
Key Responsibilities
- Ensure suitable hardware/software solutions are procured
- Identify possible cost-saving solutions
- To ensure IT infrastructure and systems run efficiently
- Ensure ID systems and equipment is available to all CUSTOMER to perform their daily duties
- Manage IT helpdesk
- Prevent recurring faults
- Ensure infrastructure availability
- Manage server and application availability to achieve 99.9% system uptime
- Ensure IT systems are available to all customer staff to perform their daily duties
- Proactive daily checks to be performed to prevent downtime and system issues
- Routine maintenance to be performed
- Ensure service downtime trackers are kept up to date, pro-active management dashboards and watchdogs are in place and managed
- The following watchdogs to be monitored
- Zabbix
- Autotask
- Unify PTP
- Unify UISP
- IT alerts
- Backup monitoring
- Call cabinet
- Smart office printer monitoring solutions
How to Apply
Interested applicants should kindly visit the company website to get more details and submit the application(s).