Jobs
Cookin Recruitment 2023/2024
Applications are invited from interested and suitably qualified candidates for Cookin Recruitment 2023/2024.
Cookin is the world’s biggest food delivery marketplace. Find the best meals directly from chefs, cooks, and food creators that you can’t get anywhere else.
We are recruiting to fill the following position below:
Page Contents
Job Title: Retail Store Manager Ballito
Introduction
Cookin is a leading independent homeware retail store. Through sharing globally renowned brands, we inspire and educate customers to invest in practical and functional kitchen tools, building their kitchen confidence and igniting their passion for cooking.
A new opportunity exists for a Retail Store Manager at our store situated in Ballito.
The Retail Store Manager sets the tone for the day, maintains the culture of the business, protects the brand, inspires the employees, builds a rapport with the community to attract business and is customer focused, ensures the store meets its goals and objectives timeously and all are executed with a precise and great strategy.
Duties & Responsibilities
- Implementing all standard operating procedures adopted by the company customer service, administration, and sales
- Management of staff requirements including approvals of overtime and incentives
- Direct company operations to meet budget and other financial goals
- Assess local market conditions and identify current and prospective sales opportunities
- Customer liaison and resolution of customer and product queries
- Develop, establish, and direct execution of operating policies to support overall company policies and objectives
- Participate in the growth strategies to support overall business objectives and plans
- Use and follow company policies and procedures
- Establish the performance goals, allocate resources, and manage staff
- Bring out the best of store staff by providing training, coaching, development, and motivation
- Completion of all Store Manager’s administrative functions – credit notes, stock control, supplier liaison, sales target sheets, staff rosters
- Daily staff meetings – motivate, execute, and supervise daily planning
- Planning and achieving sales targets
- Ensuring daily production output targets are achieved
- Manage daily cash-up, cash reconciliation, and bank deposit procedures
- Ensuring daily/weekly cycle counts are conducted
- Overseeing inventory needs and undertaking office management and administration
- Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
- Share knowledge on effective practices, competitive intelligence, business opportunities, and needs
- Address customer and employee satisfaction issues promptly
- Stay abreast of competing markets and provide reports on market movement and penetration
- Network to improve the presence and reputation of the store
- Accountable for stock management
- Increasing store profits and turnover by coaching and guiding salespeople
- Weekly 1 on 1 with each salesperson focused on customer requirements and how to improve service levels
- Maintain retail pricing on a shelf in line with price adjustments
- Weekly operations meeting with the business owner
- Setting and Daily tracking of Sales Targets
- Ensure cleanliness is maintained in all departments
Desired Experience & Qualification
Skills
- Computer Literate in MS Office (excel, word), Pastel an advantage
- Ability to motivate staff and create a positive environment
- Experienced and skilled in sales knowledge and execution thereof
- Experience in retail homeware is an advantage
- Proven Store management experience or similar role
- Leadership and management of staff
- Experience in implementing operational processes
- Excellent leadership and decision-making skills
- Great communication and interpersonal skills
- Sufficient knowledge of modern management techniques and best practices
- Ability to meet sales targets and production goals
- Excellent organizational skills
- Results-driven and customer focused
- Sharing a love for cooking is an advantage
- Great and clear communication and interpersonal skills
- Able to multitask, prioritize, and manage time efficiently
- Ability to effectively multi-task
- Excellent problem-solving skills
Education & Qualification
- Grade 12 Qualification or equivalent
- Related tertiary qualification in Sales/Management.
Mandatory
- Min 5 years experience in a management position in a similar environment
- Computer literate
- Excellent written and verbal communication skills
- Grade 12 Qualification or equivalent
- Good physical health
- Own transport
Package & Remuneration
- Market-related and according to skillset and experience
- Quarterly incentive
- 13th Cheque based on performance
- Medical Aid contribution
- Group Life
How to Apply
Interested applicants should kindly visit the company website to get more details and submit the application(s).